Client Feedback
Client feedback is the clearest signal that the strategy is landing. I’m grateful for the trust behind these words, and for the leaders and teams who chose to do the hard, meaningful work of change together.
“Leo drove the design of Gen AI in the solution, through the use of Secure Chat GPT functionality which has delivered increased value to the Corporate Citizenship Organization.”
“Leo kept the team motivated building clients’ People Services center framework and leading the Change Management and client readiness into hypercare. This was a strategic win that had never done before at this client.”
“Over a two-week period, Leo mobilized a team and executed a plan for content development and training execution for over 30 super-users which helped successfully execute end-user training for over 700 employees for the city of St. Louis.”
“Leo’s ‘Gen AI-Change Approach’ sheds s critical light on hidden concerns in our GPT capabilities. This instructional guide has been an invaluable resource to the work of our organization. Thank you for your exceptional work!”
“Leo provided the training team insight on bold approaches, facilitated difficult conversations and developed the team by providing ongoing feedback. His leadership is inspirational.”
“Your Humanizing AI program has been approved for inclusion into our company's Knowledge Base, bringing more robust, useful, and simply better solutions for our clients.”
“You have been a true partner. I want you to know how much I appreciate your work and guidance.”
“Leo stepped in to lead a team of 8, one month ahead of go-live and re-established key relationships. The go-live was flawless.”
“Leo drove the design of Gen AI in the solution, through the use of Secure Chat GPT functionality which has delivered increased value to the Corporate Citizenship Organization.”
“I loved every perspective Leo brought to our client sales & delivery materials. He brought forward the idea of a diagnostic to help us have the right client conversations.”
“Leo operates like an executive in a very political landscape. I have seen Leo hold his own in lively and challenging debates, surfacing the softer changes including EVP, culture and mindset.”
"Leo led the Talent workstream for the client acquisition and integration. He mapped culture and MSO & offering learning, designed cross staffing synergy, and became an internal and client trusted advisor.”
“Leo build of strategic partnerships with funtional teams has led to a remarkable threefold increase in engagement. This cemented client willingness to continue engaging at premium rates.”
"Leo was vital to winning a highly sought-after finance Quote to Cash program of $6.5M (real value before investments of $8M).”
“The Salesforce Agent is a complex tool. Leo assured that we built strong learning content, including user/administrative guides, and a foundations deck with many demos.”
“Leo has built tremendous rapport and the client continues to ask for more project work based on the value delivered.”
“Do the best you can until you know better. Then when you know better, do better.”
-- Maya Angelou