Measure with Impact
I advise senior leaders on complex, high-visibility initiatives where execution, adoption, and credibility matter. I lead cross-functional teams to translate strategy into operating reality, align stakeholders, and deliver measurable results across industries, sectors, and growth stages. The stories below highlight how that work drives clarity, strengthens leaders, and accelerates transformation that lasts. If these outcomes align with what you need next, let’s connect.
Custom GPT & Knowledge Base Design
Architected a secure, role-based custom GPT and knowledge ecosystem to operationalize a Fortune 100 change-management methodology at scale. Led team that delivered GPT instructions, a custom LLM build, prompt libraries, a use-case catalog, ethical guardrails, and a practitioner job aids.
Drove 300% adoption growth in 90 days, increased practitioner confidence in daily use, and expanded the engagement 6x based on demonstrated value.
Tech Talent Social Change Strategy
Designed and led a 20,000-employee people, culture, and learning engagement network at a global aeronautics company to drive connection, knowledge-sharing, and behavior change at scale. Owned moderation operations, communications and PR, and executive leader engagement.
Faciltated 1 Million annual visits, influenced HR policy revisions and increased global company employee engagement leading to internal recognition.
Workshop and Learning Facilitation
Delivered 500+ executive-to-frontline workshops across technology, energy, manufacturing, and education, guiding leaders and teams from insight to action. Facilitated global programs across North America, Europe, and Asia-Pacific in both virtual and onsite formats.
Achieved 97% positive participant ratings, earned corporate and conference recognition, and generated 60%+ repeat clients or direct referrals.
Humanize AI Train the Trainer
Built and launched the “Humanizing AI” enablement series to accelerate enterprise adoption of AI and GPT tools. Developed functional use cases and role-based instruction for HR, Finance, and Operations, and created a Train-the-Trainer model that equipped 300+ employees to coach and support practical daily use.
Drove a 300% user lift in target AI tool usage and scaled the program into multi-function, multi-client delivery.
Operating Mode and Organizational Design
Led the change and organization workflow team for a global HR Workday operating model transformation. Clarified decision rights, removed role redundancy, and standardized workflows to enable a day-one cutover across 40+ countries.
Delivered $5M+ in annual savings, refreshed skill matrices, and materially improved HR agility.
Targeted Coaching:
Coached 200+ leaders from early career through C-suite across career development, M&A transitions, operating model shifts, enterprise change, and AI adoption in business, education, and nonprofit settings. Established practical coaching plans that translated goals into measurable commitments and sustained behavior change.
Delivered 90% client goal attainment, with strong referral flow and repeat clients.
Custom GPT Guides and Workshops:
Developed Copilot Agents and custom GPT guidebook for a 7,000-employee organization to standardize safe, effective usage and accelerate adoption. Designed and facilitated workshops to evangelize the guide, led hands-on practice sessions, and provided one-on-one coaching to build practical skill and confidence.
Generated 240 employee-initiated custom GPT requests, signaling strong internal demand and sustained pull.
Change Capability Builds
Guided Finance, Health, and Education clients in building durable change and transformation capability from the ground up. Established governance, staffing models, and best-practice operating rhythms, and delivered process improvements plus practical content and templates to standardize execution.
Resulted in proficient internal change teams with clear skill priorities and increasing self-sufficiency to lead transformation without dependence on external support.
Storytelling
Designed and delivered an 8-hour manager storytelling workshop that built practical narrative capability for real workplace use cases. Structured the experience around core skill-building, guided practice, story construction, rehearsal, and follow-up engagement to drive sustained application.
Achieved 100% participant satisfaction and earned a request to facilitate a second workshop.
MITx Generative AI Study:
Selected and trained as part of the joint MIT and Accenture Convergence Initiative for Industry and Technology, focused on improving GPT answer fidelity through disciplined test-case design and evaluation-grade prompting. Applied structured evaluation methods to assess response quality and reliability across scenarios.
Earned certification as a prompt evaluator.
CEO Leadership Acquisition and Integration:
Led talent, culture, and change strategy for a large-scale, 6-month acquisition, translating integration goals into executed culture activation, onboarding and learning, and practitioner upskilling. Built alignment and adoption across leaders and teams to stabilize delivery and maintain client confidence.
Exceeded growth expectations by converting a $53M revenue target into $88M by Q3 close, and reduced client losses through faster employee integration.
ROOT Leadership Program Facilitation:
Served as a senior facilitator for ROOT programs, including Compass Manager Development and Leading Change, delivering high-impact sessions that translated strategy into practical leadership behaviors and reinforced the skills required to sustain future-focused transformation.
Achieved 98% favorability scores and earned a client extension.
“You are sitting in the shade today because someone planted a tree a long time ago.”
— Warren Buffett